Privacy policy

At Roamnest.homes, we respect the privacy of our customers and understand the importance of protecting personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when customers visit our website, purchase sleepwear products, or communicate with us.

1. Information We Collect

We may collect information necessary to provide shopping services, including:

Personal Information

When customers place orders or contact us, we may collect:

  • Full name;
  • Email address;
  • Shipping address;
  • Billing address;
  • Phone number;
  • Payment-related information processed through secure payment providers.

Technical Information

When visitors browse our website, we may collect:

  • IP address;
  • Browser information;
  • Device information;
  • Website navigation activity;
  • Pages viewed;
  • Interaction data.

2. How We Use Customer Information

Roamnest.homes may use collected information to:

  • Process and fulfill customer orders;
  • Arrange product delivery;
  • Send order confirmations;
  • Provide shipping updates;
  • Respond to customer inquiries;
  • Improve website performance;
  • Prevent fraudulent transactions;
  • Maintain purchase records;
  • Improve product selections.

3. Payment Information Security

Roamnest.homes does not store complete payment card information.

Payment transactions are handled through secure payment providers that apply security practices designed to protect customer financial information.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Remember customer preferences;
  • Improve website functionality;
  • Analyze website usage;
  • Enhance shopping experiences.

Customers may adjust cookie settings through their browser controls.

5. Information Sharing

Roamnest.homes does not sell customer personal information.

We may share limited information with trusted service providers when necessary, including:

  • Payment processors;
  • Shipping carriers;
  • Website hosting providers;
  • Customer support services.

These providers only receive information required to perform their services.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, disclosure, or alteration.

Kentucky’s Consumer Data Protection Act provides certain rights for eligible consumers regarding personal data, including access, correction, deletion, and obtaining copies of personal information.

7. Privacy Rights

Eligible customers may request information regarding their personal data, including:

  • Confirmation of data processing;
  • Access to personal information;
  • Correction of inaccurate information;
  • Deletion of certain personal information;
  • Portable copies of personal information where applicable.

Requests may be submitted through:

Email: [email protected]

8. Children's Privacy

Roamnest.homes does not knowingly collect personal information from children in violation of applicable privacy laws.